The following is a brief rundown of all new features and enhancements in MAX Infrastructure Management Suite Version 4.3:

  • MPLS Monitoring : Using the MPLS module, you can learn and monitor Cisco and Juniper MPLS POP (point-of-presence) routers, as well as the CEs (customer equipment) attached to them. It also allows you to configure maintenance periods for CEs, set the area zone and threshold configuration for POPs, and perform diagnostic tools to check your proxy PING utility.

  • MAX Portal : Available with the MAXForeSight license, MAX Portal provides a customized interface that allows subscribers to login to a custom portal, browse information, and view reports based on their MAX Portal account root path.

  • Maintenance Period Configuration : The MAX Administrator can configure maintenance periods on any MAX resource across folder levels to suspend polling for the resource within any given period, during which alarms are disabled. The maintenance period is depicted in gray color on the MAX status page. Additionally, maintenance for MAXOnsites resources can be configured from the remote MAX.

  • Replication and ODBC Enhancements : You can now configure MAX to replicate huge data such as statistics and events records to a relational database directly rather than through the replication channel, thus greatly improving performance.

  • Auto Reports Delivery at User-Defined Times : You can now set auto reports to be sent daily, weekly or monthly at specific times most convenient to your schedule.

  • Page Break : To improve readability and minimize scrolling, MAX screens now provide, where applicable, a page break mechanism that splits long lists of resources, events, alarms, reports and logs into multiple pages. You can set the number of items to display per page in User Preferences.

  • Business Hours : You can now set the business hours globally in MAX. This singular configuration will be used in assigning the business hours period within which MAX polls resources, as well as for viewing reports and autoreports, sending notifications, and configuring SLA business hours.

  • Special Polling Time : You can now configure MAX to poll resources at specific time durations. You can configure individual resources polling at varying special hours, or apply special hours for polling multiple resources, as required.

  • Automatic Discovery Performance : You can now set the timeout values for PING, SNMP, WMI and PDC in the Automatic Discovery module. Both the Automatic Discovery and Topology Discovery modules are now faster than in previous MAX versions.

  • Cisco Enhancements : Cisco scanners have been enhanced to retrieve port names for resources intelligently. Also, the Cisco Shifting Index is now disabled default until enabled by the user. This provides flexibility as the Cisco Shifting Index may cause problems with other switches such as Nortel, and some Cisco switches may not support the shifting index algorithm.

  • Poller Enhancements : The ping pollers in MAX 4.2 may tend to elicit false alarms if the number of monitored devices using ping exceeds 500. To solve this, MAX 4.3 performs batch processing of ping polling. Other active test pollers have also been enhanced to exhibit the same favorable behavior.

  • Modem Support for SMS/Paging Notification : Modem support in MAX has been enhanced and converted to an API, which allows you to make modifications in the command sets in the API, and in turn enables MAX to support various modems available in the market.

  • Poll Period : The default Poll Period value for the polling of all resources in MAX has been changed to 300 seconds or 5 minutes. The default setting may also be changed by just modifying the baseCFG.cfg, which is available in the resource/profiles directory. Poll Period changes made in this CFG file automatically affects the poll periods for all resources in MAX, unless users have specifically edited the Poll Period value for a particular resource.

  • ODBC Data Storage Enhancement : To improve the performance of ODBC data storage the duration of the storage of data has been reduced.
 
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