Fault Foresee-Find-Fix Mechanism

MAX empowers you to detect potential and actual faults before they occur and/or impact your services. At the first hint of trouble MAX can alert the designated personnel, even trigger self-remedy applications that automatically solve problems, thus reducing the mean time to repair (MTTR).

Equator One offers different levels of fault management with our solutions.

• Perspective offers event/alarm logs where the occurrence of any events/alarms will be recorded for easier tracking.
• MAXEnterprise features event correlation capabilities where it is able to nail down the root cause of the problems quickly and speed up fault resolution.
• Aside from the above fault management features, MAXForeSight incorporates the event comment box where you can include additional information on the service outage, facilitating the event escalation process.

MAXEnterprise and MAXForeSight users can also customize the communication mode that the alert should be sent to them, be it in the form of pagers, e-mails or SMS.