FAULT MANAGEMENT E1 products empower you to detect potential and actual fualts before they occur and impact your services, even trigger responses that address and autoresolve problems, thus reducing the mean time to repair(MTTR).
PERFORMANCE MANAGEMENT E1 products deliver a robust performance management solution that encompasses the monitoring, tracking and sustenance of networks, servers, applications, devices and services for aptimum returns on investment (ROI).
SERVICE MANAGEMENT E1 products enable you to proactively track SLAs-both committed to customers and promised by vendors-and ensure that the service levels provided and recived are achived, if not execeeded.
NETWORK MANAGEMENTE1 products ensure the availability, capacity and scalability of networks based on LAN/WAN/DSL/wireless technologies, vendors like Cisco / Nortel / juniper, and protocols like SNMP / NetFlow / RMON. among others.
SERVER/APPLICATION MANAGEMENT E1 products aim to guarantee that your servers and applications are operating in good health and at all times by proactively alerting you of any potential problem for best quality of sevice.